Start a new topic

Now Playing Plugin updating twice

Hello,

Since the update v2.05.2.2738 that I installed on February 9th, I'm having an issue where the Now Playing Plugin sends twice the title, and it causes a huge issue to my radio since every single title is shown twice on our Server logs, and it also causes our Visual Radio to lag and be delayed (since we have no way to get the actual play time of a song we have to do it from the update of the Now Playing plugin).

Is there any way to fix that?


1 person has this problem

Hi Chris,


I've just updated PlayIt Live and the Now Playing plugin that should hopefully resolve this issue. Please update both to the latest and let me know if the problem is resolved.

Good morning,


I'm having a similar issue with the Now Playing plugin on V1.08. When the previous song is finishing and the next song has started it will update the text file with the Now Playing track then output metadata for the previous track and update it again with the Currently Playing song. This has inevitably caused the TuneIn API to timeout so I've had to disable that for now.


I've tried to toggle songs with the 'No Fade' or 'Fade' option but these do not solve the issue. I'm using the most up to date PiL. When I last used PiL for complete station automation in December - I never had this issue. Is this a known issue at all?

image

Hi guys,


Apologies for the delay in resolving this issue. This has been resolved in the latest version of the Now Playing plugin (version 1.07).

For me the version of the Now Playing plugin didn't change anything, just the version of the PlayIt Software

@Xem Xem:  We rolled back to 2.05.2716 and doubling went away. Using 1.05 or 1.06 of Now Playing plugin caused double entries with both builds we have of 2.06. 

Can confirm this issue...same thing happening on our installation as well.

Yup, I'm gonna do that because it's affecting the major part of our station

OK, thanks for the update. If it's a continuing issue, you can downgrade your version of PlayIt Live back to 2.05.2.2716: https://www.playitsoftware.com/Products/Live/Download?version=2.05.2.2716

Hello, it is updated to 1.06

Hi Xem,


There is also a corresponding Now Playing plugin update (1.06). Please ensure this is also installed.


The functionality was updated to fix a bug where tracks were not cleared when a track has stopped which could cause a track to be showing as playing forever.


I will look into the double updating problem.

And I just realize that it also breaks our HTTP API because it also sends it twice and one while it's still requesting the first one so it completely timeouts and is unable to send the title

Login to post a comment