M4a files won't play : PlayIt Software Support

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M4a files won't play

Bob McCreadie

started a topic over 9 years ago

I have Playit Live installed on a windows xp on that machine m4a files won't load or play within the programme, but they work fine on my Vista and Windows 8 machines. Ideas anyone?

2 Comments

Bob McCreadie

said over 9 years ago

It is a mystery. Yes it is the same files, very odd. On Playit Live on my Vista machine they work fine. They will also play in VLC on the XP machine, but not in Playit !

Thanks for the prompt reply,

Best Wishes,

Bob

Jason Allen

said over 9 years ago

Hi Bob,

It's hard to say what the problem is here - are they the same M4A files you are testing? PlayIt Live is certainly unable to play M4A files which have Apple digital rights encryption attached.

I would suggest if you continue to have problems to convert the M4A files to MP3 or WAV which are guaranteed to play.

Kind regards,

Jason