Hi Daniel,
Please can you create a memory dump of PlayIt Live and upload this to cloud storage and provide a link. You can create a memory dump from Task Manager by right-clicking PlayItLive.exe and click Create Dump File. I can then investigate further.
Please could you also clarify that you are running the latest version of PlayIt Live and the plugins.
G'day,
I'm running Version 2.06 (Buld: 2796) which I'm updating now, but this has been persisting through multiple versions.
Here is the DMP file is about 600mbs in size:
https://www.starterfm.com/downloads.html
Thanks
Hi Daniel,
Please could you send me your data and logs using this tool: https://downloads.playitsoftware.com/DiagnosticsTool/v1.6/PlayItDiagnosticsTool.exe . Download and run and follow the on-screen instructions.
Thanks,
Jason
G'day again,
I uploaded the file because it was to big to hit your server:
It's available here:
https://www.starterfm.com/downloads.html
Thanks
Hi Daniel,
Looking at your logs there are a lot of monitored folders that are scanning files that aren't audio files - and failing. This could be causing the memory leak. I will see if I can provide a version that limits scanning of files to only ones with known audio file extensions, i.e. .wav, .mp3, etc.
Jason
Hi Daniel,
Please could you try this new version which only monitored files with audio file extensions: https://downloads.playitsoftware.com/Live/PlayItLiveSetup_2.07.2.2881.exe
Thanks I'll give it a go this week and see how we go.
Daniel Warren
Hi,
I have been using Playit Live for awhile now but I constantly get it using more and more RAM until it crashes.
This has happened to more than one computer.
Plugins I have running:
Internet Broadcast
Now Playing Txt
My PC:
Windows 10
AMD Ryzon 3 3200G with Radeon Vega Graphics 3.60GHz
16GB RAM
64bit Operating System