My apologies for the delay. Plugins are specific to the machine you selected on purchase. This can be transferred if the old machine is no longer used. Please raise a ticket here with the name of the new machine: http://support.playitsoftware.com/support/tickets/new
We have replaced the machine that ran PlayIt Live and now our NowPlaying to Text file plugin won't install saying it is no longer valid on this machine, can you help?