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Audio won’t play

Have loaded all the audio onto my pc, set clocks etc, generated playlists and then when you press play the track says playing but timer sets to 00.00 and won’t play. Have attached pic of the screen! Anybody help?
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Video showing a play with time ticking but no sound. Can anyone help me out now please

Please can you both show a screenshot of the audio devices that PlayIt Live has initialised. Go to File > Settings > Live-Assist Mode and click the dropdown for Player 1 and take a screenshot. It is possible that it has initialised a device that is conflicting with the other.

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