This is an issue that has been bugging me, on one PC I cannot get PlayIt Live to follow the clock schedule at all, it seems to just randomly generate tracks. Originally I thought it was somehow just not scheduling the liners but upon a closer look it just simply doesn't seem to recognize that I have a clock schedule in place for the entire day.
Is there possibly a button I am missing? I am using the latest version.
I have just tested creating a clock with 5 jingles at the start, scheduling this for the current hour and clicking Schedule in Manage > Playout Log and it generated the tracks as expected.
Please could you show with screenshots how you set up the clock, scheduled it and then show a screenshot of the incorrect playout log. I am interested to see if there is a buggy workflow I have missed.
Please ensure you are running the latest version released on 9th August: 1.12 Build 1281
It seems to do that to me too. I have the next five hours set up to run and try to throw it into auto and the program just inserts random tracks in place and cause my 9:00 hour to start at 9:55.
Here is the log in manual doing just fine...
I put it in auto and it does this...
Random track have replaced my 9:00 hour and here is my 9:00 hour now...
The Screenshots show that the log generator is ignoring the clocks and is following the playout pattern instead.
The thing that is standing out is the Schedule Clocks screen. It does not look right, they should look like this and should always be an hour in length:
Because they are not shaded in light blue, this indicates your clocks have no duration. The user interface should be enforcing a duration of one hour when you schedule an item.
Please could you tell me the steps you take when scheduling a clock?
That's weird that it is locking up like that.
I finally had some success with my issue. I just schedule the playout log for about 12 hours in advance. The program recognizes the playout log and plays what I have scheduled.
It would be really
helpful to have a "typical" sample flow chart for a first
run through the "Manage" toolbar tracks to groups to clock
to operating. I cannot get my clock to schedule but I'm certain
it's me not the software, (it's so much more likely). The help files
tell you what but they don't tell you how.
Also on my other playout software I have one button to "clear current schedule" and a confirm button. I can then load a new one and test it instantly. I cannot easily see how to do that. Advice welcome.