Cannot connect Play It Live Internet Broadcast to Radio.co through Windows 111 : PlayIt Software Support

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Cannot connect Play It Live Internet Broadcast to Radio.co through Windows 111

Graham Moore

started a topic 1 day ago

I have inserted the three settings supplied by Radio.co and the VU meter indicates a signal going out. But nothing happens when you click on Start All Streams. The On Air stays Off Air. Has anyone got an answer please.

7 Comments

Jason Allen

said about 18 hours ago

Please check the details, or post a screenshot of what you have entered. The levels shown are a monitor of the audio input so not necessarily an indication that anything is being sent. We have many Radio.co users with no streaming issues.

Graham Moore

said about 17 hours ago

This is how it is set up.

Graham Moore

said about 17 hours ago

This is my set up at present

Jason Allen

said about 16 hours ago

What is the message shown in the description column when the stream is started. This usually has the reason for the issue.

Graham Moore

said about 14 hours ago

Nothing changes. When you press "start all streams" you get the confirmation box. Click yes and it changes to "Stop all streams". But the left hand side stays Off Air and never changes.

Graham Moore

said about 14 hours ago

I don't see any messages at all

Jason Allen

said about 6 hours ago

I have tested this with our test Radio.co account. The details uses a different server and port but it connects successfully and can listen to the stream. Here is a screenshot of our settings. You may need to contact Radio.co for more troubleshooting steps.