Assuming you haven't updated beyond the version of PlayIt Live that integrated "now playing" into the main software functionality (so didn't use a plug in) the best way to see what is happlening is to make "now playing" save a text file somewhere and study that while the studio and remote streams are running.
I think it should work OK with remote stream metadata.
Matt Smith
Hi,
We're using a text file and the RadioPlayer np-ingest url. Got a really odd problem. The text file is working fine. Here's the problem - If songs are being played in the studio then the RadioPlayer np-ingest works absolutely fine as did any meta data that was being transmitted by the remote presenter. However about 2 weeks ago this suddenly stopped working for any remote stream metadata.
I went to RadioPlayer first who have assured me everything is as they would expect it to be. Is the [Remote Stream] tag that is usually in the cart when playing a remote stream somehow coming through into the data being sent out?
Any help or advise would be greatly appreciated. We are using an older version (pre soft-delete function) but that has been working absolutely fine for the last 18months or so.
Best wishes,
Matt.