Start a new topic
Solved

Logged tracks not logging

I have been using this software for 3 years. The logged tracks only goes back to March of 2020. When I create a CSV, it shows all the dates and times I've played a track but not the artist or song title, until I get to March 2020 onwards.

Hi Christopher,


The logged tracks feature works by looking back in the playout log to determine the track that was played. If the track no longer exists in the database it will not know what the artist and the title are.

Oh damn, that makes sense... I re-installed all of my media which is why it cannot read titles. Thanks Jason.

Login to post a comment