Logged tracks not logging : PlayIt Software Support

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Logged tracks not logging

Christopher Hunt

started a topic over 3 years ago

I have been using this software for 3 years. The logged tracks only goes back to March of 2020. When I create a CSV, it shows all the dates and times I've played a track but not the artist or song title, until I get to March 2020 onwards.

2 Comments

Jason Allen

said over 3 years ago

Hi Christopher,

The logged tracks feature works by looking back in the playout log to determine the track that was played. If the track no longer exists in the database it will not know what the artist and the title are.

Christopher Hunt

said over 3 years ago

Oh damn, that makes sense... I re-installed all of my media which is why it cannot read titles. Thanks Jason.