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Install completes but software won't run

I have installed the latest version of PlayIt Recorder but it crashes on startup. Here is the report:


Problem signature:

  Problem Event Name: APPCRASH

  Application Name: PlayItRecorder.exe

  Application Version: 1.5.2.213

  Application Timestamp: 598db6f4

  Fault Module Name: clr.dll

  Fault Module Version: 4.7.2114.0

  Fault Module Timestamp: 59a63e48

  Exception Code: c0000005

  Exception Offset: 00000000003837eb

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 2057

  Additional Information 1: 44e0

  Additional Information 2: 44e0aea01a93c1d0c4f8834e0cb12791

  Additional Information 3: 57a5

  Additional Information 4: 57a5e6779056b340adf3e869343cdca1

 

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Fixed by windows update. Thanks!

Hi Sam,


Please ensure you have installed all Windows Updates and .NET Framework 4.0 https://www.microsoft.com/en-gb/download/details.aspx?id=17851

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