Hi Alex,
The thing that is standing out is the Schedule Clocks screen. It does not look right, they should look like this and should always be an hour in length:
Because they are not shaded in light blue, this indicates your clocks have no duration. The user interface should be enforcing a duration of one hour when you schedule an item.
Please could you tell me the steps you take when scheduling a clock?
Thanks,
Jason
System information.
The Screenshots show that the log generator is ignoring the clocks and is following the playout pattern instead.
Hi Alex,
I have just tested creating a clock with 5 jingles at the start, scheduling this for the current hour and clicking Schedule in Manage > Playout Log and it generated the tracks as expected.
Please could you show with screenshots how you set up the clock, scheduled it and then show a screenshot of the incorrect playout log. I am interested to see if there is a buggy workflow I have missed.
Please ensure you are running the latest version released on 9th August: 1.12 Build 1281
Kind regards,
Jason
Alex Green
This is an issue that has been bugging me, on one PC I cannot get PlayIt Live to follow the clock schedule at all, it seems to just randomly generate tracks. Originally I thought it was somehow just not scheduling the liners but upon a closer look it just simply doesn't seem to recognize that I have a clock schedule in place for the entire day.
Is there possibly a button I am missing? I am using the latest version.
1 person has this question