2.0 Crashing On Startup : PlayIt Software Support

J

Josh Hornsey

started a topic almost 7 years ago

Hi

It crashes saying file support is only under 2GB. What file? What can I do?

Best Answer

J

Jason Allen said almost 7 years ago

Hi Josh,

This version should resolve your issue: http://downloads.playitsoftware.com/Recorder/PlayItRecorderSetup_2.00.1.405.exe

Thanks,

Jason

J

Josh Hornsey

said almost 7 years ago

I left it to run during the night and it was fine. I don't know why as I only do hourly recordings? Could you please take a look at my new post about running multiple instances, thanks.

Jason Allen

said almost 7 years ago

I would expect it is recovering your last recording. It will complete eventually. How long are your recordings? It is concerning if these files are >2GB.

J

Josh Hornsey

said almost 7 years ago

Hi Jason

It's getting stuck on loading schedule 100%

J

Josh Hornsey

said almost 7 years ago

Thanks Jason, I'll try it now

Jason Allen

said almost 7 years ago

Answer

Hi Josh,

This version should resolve your issue: http://downloads.playitsoftware.com/Recorder/PlayItRecorderSetup_2.00.1.405.exe

Thanks,

Jason

Jason Allen

said almost 7 years ago

It's OK, Josh. I can see your error report. It looks like when the installer stopped PlayIt Recorder automatically it did not finish the WAV recording properly and its attempt to fix the recording failed. I will look at this now.

Jason Allen

said almost 7 years ago

Thanks for bringing this to my attention. I have not seen this error before. Please could you take a screenshot and post it here.