This has happened a few times of late. We have the Audio processing module set up with only the AGC enabled, no compression, no EQ. It's on the Hard preset, no manual tweaks.
A show started playing today and I noticed the level was quite low. An hour later I checked again, it was still low. I went into PlayIt on the remote PC and into Audio Processing. Didn't have to touch anything, as soon as I went to the AGC window the audio picked up.
But I thought it was supposed to do that on it's own ? Obviously the AGC did work, but only when given a prod by me opening the window. It realised then, but not when the audio started.