Since this was updated, I now have no audio whatsoever on my pc. I can't play any sound through PlayIt software and even using windows media player... still no sound at all. If I close PlayIt, the sound comes back to my pc. I have checked the settings and the soundcard is configured correctly. Please help.
Thank you for sending me your data. Looking at the logs, I do not see any errors when attempting to play the carts. Looking at your settings, the audio device for the QuickCarts is S/PDIF Pass-through Device (ASUS Xonar D2X Audio Device) - is this intentional? The editor device is Lautsprecher (ASUS Xonar D2X Audio Device) (I presume this is Loudspeaker)
Please can you verify the devices are selected correctly in File > Settings
We resolved this one via Facebook:
"Please try going to File > Settings and confirm your sound device selections. Click OK to confirm the selections. These may have got rearranged during the upgrade."
I know this is an old post but I am having the same issue. I get no audio once I launch Playit Voice track and playit Cartwall. My audio works with everything else except for PlayIt.
Was there ever a solution found for this?
Hi Chris. Thanks for your reply. How do I give permission Playit Voice.......? I went into the folder, right clicked on the shortcut and checked permissions which were all ok. Is this correct?
Thanks again mate
I have not experienced this issue myself, nor has it been reported by anyone else. I do not recall making any changes in this version to the audio routing so I am surprised you say it has happened since the upgrade. Can you confirm that you were upgrading from PlayIt Live 1.13?
Are there any other programs running that are audio based?
Please could you send me your data and logs for Cartwall using this tool so I can check your setup: http://downloads.playitsoftware.com/DiagnosticsTool/PlayItDiagnosticsTool.exe
You can email to firstname.lastname@example.org
I have already checked all the drivers, devices and settings a few
times. There should be everything fine. My problem isn't that I cant
play sounds on the cartwall. Quite the contrary! When the cartwall is
open the rest of the system isnt able to play sounds. One can see that
the programs are playing (e.g. Winamp, Media Player, Audition) but one
can't hear a single noise. Just when I close the cartwall the sounds
return on the system. It seems like PlayIt would take all the rights for
In the meantime I circumvent the problem by installing the wall on a virtual machine. For the moment it works fine but I think that is not a real solution.
Anyway, thanks for your help and your support I hope I can find the reason for this issue soon.
I am new to this software, and have loved it right up until this morning. Last night my laptop did a Windows 10 update automatically, and now I have no sound on PlayIt Voice. Sound works on every other program on my laptop, such as iTunes. I have restarted several times. I have played with the microphone feature in Devices on the laptop to try to make a fix like an earlier individual here did. It did not work. Any suggestions? Thanks in advance.