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Soundcard error with ESI Gigaport HD+

The Gigaport HD+ is a 4 stereo output USB sound card. It does not have any inputs and doesn't appear as a source in the windows sound settings "record".


PlayIt Live complains on start up "Recording device Speakers (GIGAPort HD Audio Driver) could not be initialised".


I can't see why PlayIt Live would expect "GIGAPort HD Audio Driver" to be a "recording device".


Screenshot below.


Once the error is accepted everything seems to work fine.


image



Hi Mark,


PlayIt Live initialises recording devices presented to it by the Un4seen BASS audio library. This would be presented by Windows to the library. This is clearly a bug in the driver which should not be presenting itself as a recording device.


Jason

Thanks Jason.


I'll try my luck with ESI.


ESI responded and suggest it is a bug in the Un4seen BASS audio library.


"I'm sorry but I can not agree with the answer from Jason Allen.


The screenshot you send to them shows that the software tries to open the Speakers (GIGAPort HD Audio driver) 

 

image

 

as an input device.

 

The "Speakers" device is definitely not a recording input device.

 

image

Please check the Windows Audio settings to see if you can find the Speakers on the Recording tab.

For me it seems the library they use to iterate the playback and recording devices must have a bug in this case."


I have to say, I came to a similar conclusion.


I can't see any sign of a Gigaport HD+ device in the Windows recording tab.

Hi Mark


Please could you download, extract and run "BassDevicesConsole.exe" which will output the playback and recording devices it sees. Please could you send the output that is shown. This is non-PlayIt code so should isolate the problem to the BASS audio library that is used: http://downloads.playitsoftware.com/Tools/BassDevicesConsole.zip


Thanks,

Jason

The output is as follows:


Version: 2.4.13.8

Playback devices:

0: No sound

1: GIGA HD 5/6ch (GIGAPort HD Audio driver)

2: Speakers (High Definition Audio Device)

3: Speakers (GIGAPort HD Audio driver)

4: GIGA HD 7/8ch (GIGAPort HD Audio driver)

5: GIGA HD 3/4ch (GIGAPort HD Audio driver)

6: GIGA HD 1/2ch (GIGAPort HD Audio driver)

Recording devices:

0: Microphone (High Definition Audio Device)

1: Mic Line jack (High Definition Audio Device)


This matches the devices I see (notably no GIGAport HD+ related recording device) in sound settings.



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