Crash during library ingest causing complete loss of data
R
Richard Elen
started a topic
over 5 years ago
I just spent the day having the app ingest our music library. Eventually it threw up an error saying the the value "Value" was 101 and could not exceed 100. I followed the instructions to send a report upon which point the app crashed to desktop with complete loss of all music library data ingested during the day (a little under 100,000 items), which was a pain to say the least.
The issue seems to be that the ingest process encountered more items that it had allowed for, and as a result the "value" of the percentage completed counter exceeded 100% and it fell over.
It would be useful to know how to avoid this error before I risk wasting another day... any thoughts or observations?
The same dialogue offered me an upgrade to 2.03.2.2354 but the download does not start either automatically or via the direct link.
Thanks,
--R
1 Comment
R
Richard Elen
said
over 5 years ago
The new version download succeeded later in the evening.
Richard Elen
I just spent the day having the app ingest our music library. Eventually it threw up an error saying the the value "Value" was 101 and could not exceed 100. I followed the instructions to send a report upon which point the app crashed to desktop with complete loss of all music library data ingested during the day (a little under 100,000 items), which was a pain to say the least.
The issue seems to be that the ingest process encountered more items that it had allowed for, and as a result the "value" of the percentage completed counter exceeded 100% and it fell over.
It would be useful to know how to avoid this error before I risk wasting another day... any thoughts or observations?
The same dialogue offered me an upgrade to 2.03.2.2354 but the download does not start either automatically or via the direct link.
Thanks,
--R