Clocks not working [resolved] : PlayIt Software Support

R

Rich Clewes

started a topic almost 6 years ago

Clocks not working please see images for my setup. I want 2hrs of love songs between 22:00 and 00:00. Its the latest version of playit live.

(98.3 KB)

(127 KB)

(92.2 KB)

(95.6 KB)

Jason Allen

said almost 6 years ago

Hi Rich,

Check the date on your playout log - you have selected 20/06/2018 22:00 to 20/06/2018 00:00 which is invalid. This should be 19/06/2018 22:00 to 20/06/2018 00:00. 00:00 is the start of a new day.

R

Rich Clewes

said almost 6 years ago

Jason Allen

said almost 6 years ago

You have scheduled the 20th June. You scheduled the clock in the 19th and 21st but not the 20th.

R

Rich Clewes

said almost 6 years ago

Id like the clock to run same time but different days. Id like it to run Saturday Tuesday Thursday Friday

Jason Allen

said almost 6 years ago

Hi Rich,

I understand that you want to run the clock on Saturday, Tuesday, Thursday and Friday. The log that you scheduled was on Wednesday 20th June so it does not schedule the items in your clock, which is what I expected.

You should select a date range for Thursday 21st June 22:00 to Friday 22nd June 00:00 and schedule for that time.

Thanks,

Jason

R

Rich Clewes

said over 5 years ago

Clock not playing jingle. For 9pm - 12am we have a love show called late night love. So I scheduled the late night love jingle to play every 4 songs. Its in a fold of its own called late night love on playit live. Yet it does not play it. It reverts to play the other jingles from the jingles folder.

R

Rich Clewes

said almost 6 years ago

R

Rich Clewes

said almost 6 years ago

do you have to schedule the clocks every day or just a one off? how do you know if the songs are coming from the love songs folder? does that look right to you?

thank you for your help