Licence key format : PlayIt Software Support

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Licence key format

started a topic over 8 years ago

When I hit activate after entering licence key a message appears saying key is incorrect format. How to fix this???

Best Answer

Jason Allen said over 8 years ago

Hi Derek,

I am glad you found the solution. Licence keys are in hexadecimal format, that is numbers 0-9 or letters A-F.

Kind regards,

Jason

2 Comments

said over 8 years ago

Found I had an O where there should have been a 0. Activated OK.

said over 8 years ago

Answer

Hi Derek,

I am glad you found the solution. Licence keys are in hexadecimal format, that is numbers 0-9 or letters A-F.

Kind regards,

Jason