Start a new topic
Answered

Licence key format

When I hit activate after entering licence key a message appears saying key is incorrect format. How to fix this???

Best Answer

Hi Derek,


I am glad you found the solution. Licence keys are in hexadecimal format, that is numbers 0-9 or letters A-F.


Kind regards,

Jason


Found I had an O where there should have been a 0. Activated OK.
Answer

Hi Derek,


I am glad you found the solution. Licence keys are in hexadecimal format, that is numbers 0-9 or letters A-F.


Kind regards,

Jason

But i copy the key into the box,but also failed

Login to post a comment